Shipping Policy

1. Introduction
GoMat strives to provide reliable and efficient delivery service for all products purchased on our e-commerce platform specializing in building materials. This policy outlines the shipping terms, delivery times, and associated responsabilities.
2. Delivery Areas
2.1. We deliver throughout [country/territory], including rural areas, unless otherwise stated.
2.2. For international deliveries, please contact us directly at info@gomat.ca.
3. Shipping Fees
3.1. Shipping fees are calculated based on the weight, volume, and destination of the order.
3.2. Order exceeding [specific amount/quantity] are eligible for free shipping.
4. Delivery Times
4.1. Orders are generally shipped withiin 48 hours after payment confirmation.
4.2. The standard delivery time is 3-5 business days, but this may vary depending on the delivery area.
4.3. We will inform the customer of any unforeseen delays.
5. Order Tracking
5.1. After shipment, a tracking number will be provided, allowing you to track the progress of your order in real-time.
6. Order Receipt
6.1. It is recommended to inspect all products upon delivery. If any damage is found, please report it to the delivery driver and contact us immediatly.
6.2. A signature will be required upon delivery to confirm receipt of the products.
7. Responsabilities
7.1. GoMat is responsible for your order until it is delivered to the provided address.
7.2. In the event of loss or damage during transit, GoMat will take the necessary mesures to replace or refund the affected item. 
8. Returns and Exchanges
8.1. If a product is delivered incorrectly or is defective upon delivery, we will replace it at no additionnal cost. Return or exchange requests must be made within 14 days of receipt.
8.2. For more information on returns, please refer to our refund policy.
9. Contact us
If you have any questions or concerns regarding our shipping policy, please feel free to contact us at info@gomat.ca.